Remote Management & Monitoring (RMM) vs Microsoft Intune: Which One Fits Your Needs?

Managing devices in a modern workplace isn’t just about keeping them running—it’s about doing it securely and proactively. That’s where Remote Management & Monitoring (RMM) and Microsoft Intune come in, each offering unique advantages.

Shared Capabilities

Both RMM and Intune provide:

• Patch Management (OS & Third-Party) – Keep systems secure and up to date.

• Scripting Support – Automate tasks and remediation.

• Remote Assistance Options – Support users when they need help.

RMM Advantages

• More Automation – Streamlined patching, especially with third-party apps.

• Flexible Remote Help – Additional tools and integrations for IT support.

• Ease of Use – Direct control over updates and maintenance.

Intune Advantages

• Deep Microsoft Integration – Works seamlessly with Azure AD, Microsoft 365, and Endpoint Security.

• Policy & Compliance Management – Granular controls for devices and applications.

• Scalable Security – Built-in support for encryption, conditional access, and remediation scripting.

To make it easier to see where each tool stands out, here’s a quick summary of RMM vs Intune features from our team’s review.

Takeaway

• Choose RMM if your focus is automation, efficiency, and managing diverse systems with ease.

• Choose Intune if your organization is Microsoft 365-centric and you need tight integration with identity, security, and compliance policies.

The right choice may even be a hybrid approach, combining the automation of RMM with Intune’s deep Microsoft security and compliance capabilities.

📩 Want guidance on the best fit for your organization? Our team can help you assess and implement the right solution. Talk to us now!